How to Order Custom Swag for a Small Medical Practice (Without a Marketing Team)

If you’re a small practice without a marketing department, the idea of ordering branded merch can feel overwhelming. What do you order? How much? Where from? And how do you make sure it doesn’t end up looking like a rushed afterthought?

Good news: you don’t need a design team or a massive budget to create custom swag that patients actually appreciate. You just need a smart, simple process—and a partner who knows how to make it easy.

Step 1: Start with Purpose, Not Products

Don’t get stuck browsing catalogs for hours. First, decide the why behind your merch:

  • Are you welcoming new patients?
  • Trying to build community visibility?
  • Wanting to show appreciation to your staff?
  • Helping post-op patients recover more comfortably?

Once you know your use case, it’s 10x easier to pick the right items—and avoid waste.

Step 2: Choose 1–2 High-Impact Items

You don’t need 10 different promo pieces. Pick one or two items people actually want to keep and use. For most practices, that means:

  • Soft-touch pens or notepads
  • Mini hand sanitizers
  • Reusable water bottles
  • Lip balm or lens wipes

Stick to clean, minimal designs with your logo, website, or a friendly message like “Your health matters.” If you’re not sure where to start, browse real examples here.

Step 3: Keep Quantities Manageable

You don’t need to order 1,000 units. Many vendors offer low minimums or bundle options. Start with 50–100 of each item, test them, and reorder based on what patients actually use or comment on.

Step 4: Don’t DIY the Design

Even if you’re a Canva wizard, medical merch should look professional. Look for a supplier that handles mockups and layout for you. At BRND, we offer done-for-you mockups—just send us your logo and goals, and we’ll handle the rest.

Step 5: Bundle Into a Kit

Want to make an even bigger impact? Combine 2–3 items into a small branded bag. Whether it’s a new patient welcome pack, a recovery kit, or a giveaway bundle, patients perceive bundled items as higher value.

Need ideas? Check out our guide to what to include in a new patient gift bag.

Step 6: Keep It Repeatable

Once you find something that works, don’t reinvent it every time. Use it for annual patient outreach, events, or quarterly refills. A consistent swag strategy helps reinforce your brand without extra work.

Bonus: See What Other Small Practices Are Doing

We’ve helped solo clinics, family practices, and boutique surgery centers roll out branded swag without a full-time marketing person. You don’t need a big budget—just smart choices and a little guidance.

Explore real-world swag that works →


Need a Hand Ordering Your First Batch?

We make it simple for small practices. No fluff. No overwhelm. Just smart, useful merch that makes your brand look like a pro.

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